BibTex Format for Publications
@article { PanOst1999a,
author = {I. Pandzic and J. Ostermann and D. Millen},
title = {User evaluation: Synthetic talking faces for interactive services},
journal = {The visual computer},
year = {1999},
month = nov,
volume = {15},
number = {7},
pages = {330 -340}
}